Privacy Policy

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The Suitcase Detective Privacy Policy

Contact with questions:

thesuitcasedetective@outlook.com

Thank you for choosing to be part of our community at The Suitcase Detective & Never Quit Looking (“The Suitcase Detective“. “Company“, “we“, “us“, “our“). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice, or our practices with regards to your personal information, please contact us at thesuitcasedetective@outlook.com.

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase through The Suitcase Detective (the “Site”). This policy applies to all information collected through our Services (which includes our Website, Redbubble Store, Printful Store, and Social Media accounts), as well as any related services, sales, marketing, or events.

We take your privacy very seriously. In this privacy notice, we seek to explain to you in the clearest way possible what information we collect, how we use it, and what rights you have in relation to it. We hope you take some time to read through it carefully, as it is important. If there are any terms in this privacy notice that you do not agree with, please discontinue use of our Services immediately. Use of our services is deemed acceptance of this privacy policy.

Please read this privacy notice carefully as it will help you understand what we do with the information that we collect.

What This Privacy Notice Covers

We are the people behind the website and products related to The Suitcase Detective and Never Quit Looking. Our purpose is to provide editorials, reviews, articles, link databases, and new alerts related to detective and mystery affiliated topics.

This Privacy Policy applies to information that we collect about you when you use:

• Our website (including thesuitcasedetective.com and neverquitlooking.com – both link to the same site);
• Our App through Appsheets and any other store it is marketed through.
• Our social media accounts (including Facebook, Twitter, Tumblr, Instagram, Getter, MeWe, Medium, YouTube, Daily Motion, Weibo, Naver, or Pinterest); and
• Automattic (WordPress) products, services, and features that are available on or through our website (for example, the Payments feature, the Pay with PayPal block, WordPress.com VIP, Jetpack, the WooCommerce Services Extension, Gravatar, Akismet).

Please note that this Privacy Policy does not apply to actions taken by affiliated sites with independent privacy policies.

To keep things simple, in this Privacy Notice we’ll refer to the users of the services we provide through these products and services–such as a website’s administrator, contributor, author, or editor–as our “Users.” Visitors to this Site can read published content and interact with the Site through features such as comments, “likes,” case submissions, form completions, poll/survey responses, purchases in the store, and follows.

Your privacy is critically important to us. At The Suitcase Detective, we have a few fundamental principles:

• We are thoughtful about the personal information we ask you to provide and the personal information that we collect about you through the operation of our services. We make every effort to ensure our services and communications are anonymous, protecting both yours and our identities.
• We store personal information for only as long as we have a reason to keep it per its intended purpose (e.g. keeping an email address only as long as it takes to respond to your contact request).
• We aim to make it as simple as possible for you to control what information is shared publicly (or kept private) and permanently deleted.
• We aim for full transparency on how we gather, use, and share your personal information.
• We personally do not sell or share sensitive or identifying information about our users with third parties except as is required by legal authorities under the law or where we (at our own discretion) deem it is necessarily to share such information with law enforcement. The few exceptions would be user-driven (e.g., clicks on an affiliate link directing the user to a third-party retailer or shopping with our online store where orders are fulfilled by Printful). In those cases, we will make every effort to clarify that there is a third party involved.

This Privacy Notice explains how we, at The Suitcase Detective, process information about users.

For the purposes of this Privacy Policy:

• Account means a unique account created for You to access our Service or parts of our Service.
• Affiliate Link are clickable links that take the user to a third-party retailer. The Suitcase Detective will receive a certain revenue from this retailer in return based on the terms of the Affiliate agreement. This will in no way increase the costs to the user, but the retailer may retain some information (e.g., IP address) to track the clicks to their site.
• Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.
• WebBeacons are small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Site, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).
• Country refers to: Iowa, United States
• Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
• Personal Data is any information that relates to an identified or identifiable individual.
• Service Provider means any natural or legal person who processes the data on behalf of the Site. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.
• Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
• Website refers to The Suitcase Detective, accessible from thesuitcasedetective.com or neverquitlooking.com
• You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Information We Collect About Our Users

We collect information about visitors to our Site in a few different ways–we collect certain information that the visitors provide to the Site through voluntary communications and we collect some information automatically.

Information a User Provides

Users primarily share information when they type into a text field or interact with postings, like a comment field, a contact form, email communications, creating an account in the store, providing reviews, supplying purchase and billing information, social media postings, social media shares, social media likes or follows, social media direct messages, or a case submission form. Our Site may also implement other ways to allow visitors to provide information directly.

Here are the most common ways in which a visitor directly provides information to us:

• Follower and Subscriber Information: When a visitor signs up to follow or subscribe to a Site using Jetpack or WordPress.com, we collect the sign-up information requested by the Site, which typically includes an email address and/or a link to the users own blog or gravatar profile.
• Store Account: When a visitor signs up for an account with our WooCommerce Store, the Site will collect sign-up information, which typically includes the user’s name, email address, username, and password.
• Purchases: When a visitor purchases an item through the WooCommerce Store, the Site will collect the standard information necessary to complete the order, including billing and shipping information. This will include sensitive data ranging from credit card information to billing and shipping addresses. If the user chooses to pay with a third-party payment system (e.g., Paypal, Stripe, Venmo, Apple Pay), we will not maintain records of the username or password for those third parties.
• Product Reviews: When a visitor reviews their purchases from the WooCommerce Store, the Site will collect the that review and other information the visitor provides along with the review, such as their username or information about the item purchased.
• Site Comments: When a visitor leaves a comment on a Site, we collect that comment, and other information that the visitor provides along with the comment, such as the visitor’s name and email address.
• Crowdsignal Survey Responses: When a visitor completes a poll, quiz, or other type of survey prepared by a User via Crowdsignal.com or Kwiksurveys.com, we collect the visitor’s responses to those surveys, and other information that the survey owner requires for a poll/quiz/survey response.
• Direct Communication: When a visitor emails or directly communicates with the site owner, the provided data may be collected as needed for follow-up communication. This includes for example names or usernames given and email addresses.
• Social Media Communications: When a visitor interacts with social media sites, their public data may be collected including usernames and links to affiliated profiles.
• Form Completion: We may collect information that a visitor enters into the Case Submission forms offered through Google Forms, JotForm, or CognitoForm. Because we do not require users to share personally identifiable data on our forms, it will be whatever the user voluntarily included. The exception may be email addresses which the form companies may independently require for use of their services and which may be share with The Suitcase Detective.
• Other Information Entered on the Site: We may also collect other information that a visitor enters on the Site–such as a contact form submission, a search query, or Site registration.

Information Collected Automatically

We use Cookies and similar tracking technologies to track the activity on our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service. The technologies we use may include:

• Cookies or Browser Cookies. A cookie is a small file placed on your device. You can instruct your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if you do not accept Cookies, you may not be able to use some parts of our Service. Unless you have adjusted your browser setting so that it will refuse Cookies, our Service may use Cookies.
• Web Beacons. Certain sections of our Service may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit us, for example, to count users who have visited those pages and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).

Cookies can be “Persistent” or “Session” Cookies. Persistent Cookies remain on your personal computer or mobile device when you go offline, while Session Cookies are deleted as soon as you close your web browser. Learn more about cookies on the Free Privacy Policy website article.

We use both Session and Persistent Cookies for the purposes set out below:

• Necessary / Essential Cookies
  • Type: Session Cookies
  • Administered by: Us
  • Purpose: These Cookies are essential to provide you with services available through the Website and to enable you to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that you have asked for cannot be provided, and we only use these Cookies to provide you with those services.
• Cookies Policy / Notice Acceptance Cookies
  • Type: Persistent Cookies
  • Administered by: Us
  • Purpose: These Cookies identify if users have accepted the use of cookies on the Website.
• Functionality Cookies
  • Type: Persistent Cookies
  • Administered by: Us
  • Purpose: These Cookies allow us to remember choices you make when You use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide you with a more personal experience and to avoid you having to re-enter your preferences every time you use the Website.

We may have an age verification pop-up that uses cookies on the “Never Quit Looking” page. This does not ask for your birthdate or precise age but does ask you to confirm that you are older than 18 years old. Once answered, it will remember your response via a cookie while you remain on the site. After 1 day that permission will be forgotten or erased and the cookie erased from our systems.

For more information about the cookies we use and your choices regarding cookies, please visit our Cookies Policy or the Cookies section of our Privacy Policy.

The Suitcase Detective

In brief: We collect both information that the user voluntarily provides and information automatically gathered via cookies and web beacons.

Third-Parties

Please understand that we have no control over the information gathered by third parties related to this site. There are many third-parties that perform platform and system operations (e.g. WordPress and its partners), that host affiliated social media accounts (e.g. Twitter, Instagram), that operate our forms (Google Forms, JotForms, Cognito Forms), that are connected to us through outbound links (e.g. links in blog posts to resources, references, third-party sites), that are connected to us through affiliate and shopping links (e.g. Redbubble, Amazon), that offer banking and financial services, that offer Search Engine Management (e.g. Google Analytics, Bing Analytics, Yandex Analytics), and other potential external, third-party connections.

In any situation where a third party is involved, it is not in the power of The Suitcase Detective to control their privacy policies, the data they collect, the data they share, or any other aspect of their operations. If you have any concerns about the safety of your information in the hands of these third parties, please refer directly to their own websites. We are not responsible for nor liable for any actions taken by third-parties you may come across while interacting with the services and writings of The Suitcase Detective.

Information that may be gathered includes but is not limited to your Internet Protocol (IP) address and/or browser and device characteristics. While this information does not reveal your specific identity, it may include device and usage information, such as your IP address, browser or device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you interacted with our services, and other technical information. This information is primarily needed to maintain the security and operation of our Website, for internal analytics, and for reporting purposes.

Third parties often collect information through cookies and similar technologies. This information may include but is not limited to:

• Log and Usage Data – Service related, diagnostic, usage and performance information automatically collected when you access or use our Website and which we record in log files. This may include your IP address, device information, browser type and settings, information about your activity on the website (e.g. date/time stamps associated with your usage, pages and files viewed, searches), device event information (e.g. system activity, error reports).
• Device Data – Information about your computer, phone, tablet, or other device used to access our services. This may include your IP address (or proxy server), device and application identification numbers, location, browser type, hardware model, ISP and/or Mobil Carrier, Operating System, and system configuration information
• Location Data – Information about your device’s location, which may be either precise or imprecise. You can opt out of allowing us (or third parties) to collect this information either by refusing access to the information or by disabling your location settings on your device. A VPN may also be beneficial.

Please be aware that we have not enabled demographic tracking on any site and will not enable it in the future. We minimize wherever possible the information third-parties have access to through our services and will not enable additional data collection.

We do not perform email or phone marketing services, and your provided information will never be used by our site for personalized or targeted advertising or marketing.

Our most significant partner is WordPress who hosts the platform for this website. They manage both the general reader’s interactions and the platform for purchases made through the WooCommerce Store. Their access to information is significant and broad. Any information we collect (through purchases, reviews, comments, etc.) will go through their platform and will be available to them. You can find their privacy policy here:

• WordPress (Their Cookie Policy is here)

• Google
• Yandex
• Microsoft (Bing)

This website does accept donations and users can make purchases through either our our WooCommerce Store or our RedBubble Store.

Although the WooCommerce Store is hosted on WordPress, it is interwoven with our order fulfillment partner Printful as well. Generally, we supply the design and share it as a product on WordPress’s commerce platform embedded in our site (see here: https://thesuitcasedetective.com/shop/). Users can either create an account to monitor their cart and order information (accounts are managed via WordPress) or shop as a guest. Once a user has an item in their cart, they will be directed to complete the payment via Printful’s payment system. Printful will then produce the product and ship it to the customer. Issues related to the product quality or delivery should be directed towards Printful.

The result of this intricate process is that there are four parties who may have access to certain sensitive personal information including The Suitcase Detective, WordPress, WooCommerce, and Printful. The Suitcase Detective will only retain or use your information as long as is necessarily to satisfactorily end the transaction with delivery. WordPress, WooCommerce, and Printful will have their own privacy policy’s regarding how they handle your personal information.

• WordPress (Their Cookie Policy is here)
• WooCommerce
• Printful

Information gathered may include sensitive information offered in the course of a purchase (such as name, address, credit card number, etc.). This may involve third-party payment platforms who will in turn have access to whatever information the user supplies to them. Our primary payment platforms include:

• Stripe
• Venmo
• Paypal
• Buy Me A Coffee
• Patreon

Purchases in our store will use the order fulfillment firm’s payment platform.

• Redbubble
• Printful

In the event that a purchase is made, please be aware that data collection and order management are not in the control of or made by The Suitcase Detective. The Suitcase Detective will only upload the designs and make a royalty from each sale. We do not manage the manufacturing, shipping, or distribution of the goods. RedBubble or Printful are responsible for the actual sale and distribution of goods.

If there are concerns about data collection or privacy related to the use of these sites, please refer to their individual privacy policies.

The Suitcase Detective has several social media accounts that are linked to extensively on this site. Before following those links or visiting our social media accounts, please review that site’s privacy policy. These accounts include, but are not limited to:

1. Facebook (Privacy Policy)
2. LinkedIn (Privacy Policy)
3. Instagram (Privacy Policy)
4. Pinterest (Privacy Policy)
5. YouTube (Privacy Policy)
6. Mewe (Privacy Policy)
7. Tumblr (Privacy Policy)
8. Weibo
9. Naver (Privacy Policy)
10. Medium (Medium)
11. Daily Motion (Privacy Policy – Dailymotion)
12. Ok.ru (OK)
13. Anchor (Privacy Policy)
14. Twitch (Twitch.tv – Privacy Notice)

Each blog post offers at the bottom of the page the option to share the story via a series of social media sites. Before clicking to share, please review that site’s privacy policy.

This website includes many third-party links in blog articles as sources, references, links to videos or images, etc. It is highly recommended that you use all possible caution before following links where privacy concerns are at stake. We make every effort to only link to reliable sources or to provide you with the name of the source on our site for review before following the link. If you do run into issues with one of the sources on our site, please contact us immediately for its removal.

Our blog may offer affiliate links through following websites – Amazon and Spotify (via Sovrn). As mentioned above, these platforms often use cookies to track clicks to their marketplaces and to monitor continued purchases.

• Amazon
• Spotify
• Sovrn

This website uses Google Analytics, Bing Webmaster Tools, and Yandex Webmaster Tools as part of search engine optimization. Through these parties, this site may collect derivative data including user’s IP address, browser, operating system, language preferences, referring URLs, device name, country, location, and information about how and when users visit the website. The information gathered (generally through cookies) will be transmitted to that company’s location and services for storage.

Google may also transfer this information to third parties where required to do so by law or where such third parties process this data on Google’s behalf. Google states that it will in never associate your IP address with other data held by Google. You can prevent cookies from being installed by adjusting the settings on your browser software accordingly as noted elsewhere in this Privacy Policy. You should be aware, however, that by doing so you may not be able to make full use of all the functions of our website.

Google Analytics also offers a deactivation add-on for most current browsers that provides you with more control over what data Google can collect on websites you access. The add-on tells the JavaScript (ga.js) used by Google Analytics not to transmit any information about website visits to Google Analytics. However, the browser deactivation add-on offered by Google Analytics does not prevent information from being transmitted to us or to other web analysis services we may engage.

Google Analytics also uses electronic images known as web beacons (sometimes called single pixel gifs) and are used along with cookies to compile aggregated statistics to analyze how our site is used.

You can find additional information on how to install the browser add-on referenced above at the following link: https://tools.google.com/dlpage/gaoptout?hl=en.

For the cases in which personal data is transferred to the US, Google has self-certified pursuant to the EU-US Privacy Shield (https://www.privacyshield.gov/EU-US-Framework).

If you require any more information or have any questions about our privacy policy, please feel free to contact us by email at thesuitcasedetective@outlook.com.

How We Use Visitor Information

We use personal information collected via our Website for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations. We indicate the specific processing grounds we rely on next to each purpose listed below.

Personal data that is identifiable to a specific user is primarily used to:

• To Offer User-to-User and User-to-Site Communication Services. We allow users to register for emailed updates about posts and within the email is a link to the ‘unsubscribe’ options. We also provide comment boxes where users can communicate voluntarily with each other or comment on the services offered.
• To Fulfill Orders. We allow users to register for accounts to complete and manage their orders on the WooCommerce store. There is an option to delete your WooCommerce account from the account dashboard.
• To Protect Underage Persons. We may ask viewers to confirm their age is older than 18 to ensure underage persons are protected from potentially graphic images or details about the covered cases. Cookies are set to expire within 24 hours from acceptance.
• To Offer Acknowledgments. Where someone has contributed to or donated to our services (financially or through other assistance – e.g. providing an update), we may post an acknowledgment unless accompanied by a request to remain anonymous. In this case we A) try to refer to your general ‘username’ or some anonymized form of address (e.g. Mr. Doe) and B) will remove the acknowledgment immediately upon request.
• To Request Feedback. We may use your information to request feedback and to contact you about your use of our Website.
• To Protect Our Services. This includes but is not limited to flagging and monitoring trolls and spam commenters, and blocking or restricting persons breaching our terms and conditions or who are participating in hate speech, online bullying, etc.
• To Follow Up on Communication Requests. We may use the provided information to communicate with you where such communication is requested or suggested in the context of the situation. Unsolicited communication and any direct marketing will not be used.
• To Enforce Our Terms & Conditions or to Comply with Legal and Regulatory Requirements. This includes but is not limited to maintaining tax and financial records for IRS purposes.
• To Respond to Legal Requests and Prevent Harm. If we receive a subpoena or other legal request, we may need to inspect the data we hold to determine how to respond.
• To Process Orders or Donations. We may use your information to provide requested services and to ensure receipts and products are properly delivered.
• To Produce Requested Articles or Submissions to the Never Quit Looking Database. We may use the information you provide about a case to produce the facts for an article or to complete a file in the Never Quit Looking Database. This will only include information about the case itself and never any thing related to you or your personal identity.
• To Offer Support for Our Services. We may use your information to respond to your inquiries and solve any potential issues you might have with the use of our Services.
• For Other Business Purposes. We may use your information for other business purposes, such as data analysis, identifying usage trends, to evaluate and improve our Website, products, and your experience. We may use and store this information in aggregated and anonymized form so that it is not associated with individual end users and does not include personal information. We will not use identifiable personal information without your consent.

Anonymous data may be gathered via surveys or opinion polls and the results published. In this case, personal data that might identify the specific visitor will in no way be requested or shared.

This website has no intention of collection or retaining information beyond the brief time it is needed for these purposes. Once the communication or order is completed, private data will generally be deleted from our personal systems within 90 days except as outlined in the sections below.

How We Share Visitor Information

The Suitcase Detective will never directly share your information with others except in the limited circumstances listed below. Information will be kept only so long as is necessary to complete the requested communication (e.g. to respond to your contact request) or as long as you leave the information public. Where communication has ended, the information, emails, or any copies of communications will be deleted within 90 days except where maintained for the protection of The Suitcase Detective’s legal interests.